Increasing numbers of NPMD tools are a problem for SMBs

Over the past few years the network performance monitoring and diagnostics (NPMD) industry has developed more and more specialized tools for specific network functions, writes Joe O’Connor, the senior vice

Read more

Blancco launches no trouble found savings calculator

No Trouble Found (NTF) returns are a persistent and expensive problem for the telecoms industry, costing $4.5 billion a year. At the root of the problem is the improper diagnosis

Read more

How digital transformation is shifting customer expectations

I just want to tell you a quick story. Recently, I left my phone switched on during a flight by mistake, so when I arrived in Brazil I didn’t have

Read more