Tweakker supports MVNO Gamma’s domestic roaming enhancement programme

UK mobile virtual network operator (MVNO) Gamma has launched a national roaming service called Gamma MultiNet®. MultiNet allows the user access to multiple U.K. network operators and is the primary

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Vodafone Uk and Paypal partner for mobile wallet boost

Vodafone and PayPal have joined forces to allow UK customers to make contactless payments in shops, restaurants and on transport services with their Android smartphones, funded from their PayPal accounts.

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Frictionless, customer-facing payment and collections service launched for telcos

TALKINGTECH, a global provider of customer engagement, payments and collections, has launched Webpay, a self-service customer payment portal that reportedly speeds up debt recovery.

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Service for Brazil’s largest telecoms provider at Rio 2016 Paralympic Games assured by Accedian

Accedian, the end-to-end network performance experts, has announced that it has partnered with a Tier-1 telecoms provider to ensure transport network performance, video and voice quality monitoring and support at Rio 2016

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Empower the front line to improve the telco customer’s experience

It often amazes me that global telecommunication giants place young, barely-trained, temporary workers such as students as the visible face of the company in high streets up and down the

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Delivering a personalised digital experience

In our last blog we looked at the impact a virtualised network will have on CSP’s and how this is an important part of the transformation process towards becoming a

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The roadblocks to new digital services roll-out: Why operators must think of commercial migrations to remain competitive

For the last decade, mobile operators have experienced diminishing returns due to market saturation, price pressure and consumer demands for increasingly complex mobile services and also the rise of over

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Inventergy expands telecoms and mobile broadband coverage, adds 23 new patents in US and Europe

Inventergy Global, Inc. has received patent grants and notices of allowance (indicating that a patent application qualifies for a patent) for a total of 23 patents.

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iPhone 7: What will larger device memory mean for operators’ store and share offers?

The internet is buzzing with rumours on what to expect later this year from Apple’s next mobile phone (or phones), the iPhone 7. Rumoured new iPhone 7 innovations include everything

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CEM: Are passive probes enough?

As network operators continue to roll out new services, it is important to ensure that customers continue to get the same Quality of Service (QoS) and level of satisfaction that

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