data
Data-driven decision making demands a holistic view across the entire organisation
Communications service providers (CSPs) are now well aware of the power of the data they collect regarding their customers and see it as a key means to run their operations
Read moreWhy data-driven decision management is the differentiator for CSPs
Communications service providers (CSP) are surrounded by challenges from all directions, writes Robin Duke-Woolley, the chief executive of Beecham Research. Their central service offering has commoditised, growth is constrained by
Read moreFor CSPs, it’s time for data with destiny
Communications service providers (CSPs) have worked doggedly over the last two decades to prepare for a new, data-led mode of operation. The plumbing is now done but extracting actionable insights
Read moreRCS again? Yes, really, says Synchronoss CEO
A decade ago, operators made substantial investments in rich communications services (RCS) infrastructure but the promise never came to fruition and RCS became just another rusting hulk in the scrapyard
Read moreTripwire and Eaton Technology partnership strengthens cybersecurity compliance
Tripwire, Inc., a global provider of security and compliance solutions for enterprises and industrial organisations has announced a technology partnership with power management company Eaton.
Read moreA smarter way to scale your business: Using outcomes-driven Digital Transformation to activate your data
Until now, companies that wanted to scale up their employee workforce and operational teams were forced to rely on outdated hiring processes, a myriad of internal spreadsheets and siloed to leverage
Read morePlaying the behavioural game to improve financial health
In developed markets, where the postpaid subscriber reigns supreme, mobile operators are able to provide their customers with personalised offers relevant to their social demographic, and to their contextual behaviour.
Read moreCarrier billing to account for more than 20% of digital content sales by value by 2024
The proportion of worldwide digital content paid for via carrier billing is expected to nearly double over the next five years, according to a new study from Juniper Research.
Read moreUse insight to make the user experience better
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing
Read moreAquilai launches Ajax Intelligence phishing solution
Shaped in collaboration with the UK’s security service, GCHQ and National Cyber Security Centre staff, Ajax Intelligence is the most effective solution against email phishing available on the market.
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