Data-driven decision making demands a holistic view across the entire organisation

Communications service providers (CSPs) are now well aware of the power of the data they collect regarding their customers and see it as a key means to run their operations

Read more

Why data-driven decision management is the differentiator for CSPs

Communications service providers (CSP) are surrounded by challenges from all directions, writes Robin Duke-Woolley, the chief executive of Beecham Research. Their central service offering has commoditised, growth is constrained by

Read more

For CSPs, it’s time for data with destiny

Communications service providers (CSPs) have worked doggedly over the last two decades to prepare for a new, data-led mode of operation. The plumbing is now done but extracting actionable insights

Read more

RCS again? Yes, really, says Synchronoss CEO

A decade ago, operators made substantial investments in rich communications services (RCS) infrastructure but the promise never came to fruition and RCS became just another rusting hulk in the scrapyard

Read more

Tripwire and Eaton Technology partnership strengthens cybersecurity compliance

Tripwire, Inc., a global provider of security and compliance solutions for enterprises and industrial organisations has announced a technology partnership with power management company Eaton.

Read more

A smarter way to scale your business: Using outcomes-driven Digital Transformation to activate your data

Until now, companies that wanted to scale up their employee workforce and operational teams were forced to rely on outdated hiring processes, a myriad of internal spreadsheets and siloed to leverage

Read more

Playing the behavioural game to improve financial health

In developed markets, where the postpaid subscriber reigns supreme, mobile operators are able to provide their customers with personalised offers relevant to their social demographic, and to their contextual behaviour.

Read more

Carrier billing to account for more than 20% of digital content sales by value by 2024

The proportion of worldwide digital content paid for via carrier billing is expected to nearly double over the next five years, according to a new study from Juniper Research.

Read more

Use insight to make the user experience better

The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing

Read more

Aquilai launches Ajax Intelligence phishing solution

Shaped in collaboration with the UK’s security service, GCHQ and National Cyber Security Centre staff, Ajax Intelligence is the most effective solution against email phishing available on the market.

Read more