Customer insights turn into business benefits for CSPs

Data analytics is a powerful weapon but it must be laser guided or you will waste a lot of time, money and manpower, writes Nick Booth.

Read more

Digital Identity & Data Analytics – Are users’ digital identities at the heart of monetising CSP data?

Our VanillaPlus Digital Identity & Data Analytics report starts here exploring how big data analytics is becoming an important future revenue stream for CSPs. The Insight contains a VanillaPlus-commissioned report

Read more

NEC launches customer experience proposition

NEC Europe has announced a new offering to help communication service providers (CSPs) improve customer experience. NEC provides a single, unified solution across the network, service and customer layers, designed

Read more

Cross-domain BSS/OSS based data monetisation systems are needed to generate new CSP revenues

VanillaPlus‘s Jeremy Cowan flew to Krakow, Poland to see how this software systems vendor is expanding from BSS into new areas, including the Internet of Things (IoT) solutions and services,

Read more

Big data comes in small packages

If you are wondering what all the fuss over ‘big data’ is about then relax – you are one of a growing band of skeptics asking the very same question.

Read more

Two-thirds of enterprises including telecoms say big data analytics is significantly boosting revenue

London, UK. September 1, 2015 – Two-thirds of senior data and IT decision-makers in leading enterprises around the world say big data and analytics have had a significant and measurable

Read more

AdaptiveMobile launches Threat Intelligence Unit

AdaptiveMobile has launched its Threat Intelligence Unit, a formalised integration of the company’s security practice and its data intelligence team, will provide communications service providers (CSPs) with intelligence on the

Read more