CSPs must tailor solutions to maximise IoT value for themselves and enterprise customers, says survey

A survey by Starhome Mach, a global provider of mobile inter-carrier and M2M/IoT services, shows that CSPs need more info to monetise the Internet of Things (IoT).

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Reducing customer churn through data analytics

Over 90% of adults in the UK have a mobile phone, and two-thirds of the total population owns a smartphone, according to Ofcom’s 2015 Communications Market Report – meaning the

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Neural Technologies rebrands following a decade of acquisitions

Neural Technologies has revealed its new company branding following the acquisition of several companies in the last 10 years.

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Real Impact Analytics secures €12 million in first round of funding

Real Impact Analytics, a telecoms big data company, is proud to announce the closing of a €12 million investment round. It is led by venture capital funds Fortino Capital and

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CVM – The secret ingredient to achieving extra value from your data

It’s not easy to find definitions for Customer Value Management (CVM), although whatever the definition, the objective is the same: to maximise the value of the customer through their lifecycle.

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Seeing the wood for the trees: How subscriber analytics makes big data useful and relevant

Big data holds considerable promise but utilisation of the insights it can reveal has been held back by several factors.

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Can CSPs cash in on their user and network data?

Data analytics is providing new insights across every industry, from archaeology to agriculture, public transportation to utility supply but it’s CSPs’ network data that sets them apart and gives them

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Network data collection and analytics provides the insights needed for a smooth transition

New networks and new services mean we’re now entering a different industry to traditional telecoms. What’s needed are data collection and analytics capabilities so communications service providers (CSPs) can assess

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Polystar launches KALIX network data analytics system

Polystar has announced KALIX, a new offering that enables creation of a data-driven customer-centric environment. Set for its global launch at Mobile World Congress 2016, this addition to Polystar’s portfolio

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Bigger and faster isn’t necessarily better when it comes to data analytics

Data analytics and big data remains big business, of that there’s little doubt, writes Kevin Stanfield who warns that communications service providers (CSPs) should avoid being drawn into a data

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