CXN
Embracing digital without compromise
Digital transformation projects are primarily focused on improving the customer experience and delivering innovative new products, services and experiences. But how can organisations embrace innovation, even disruptive technologies, without compromising
Read moreIs omnichannel enough to transform the customer experience?
Omnichannel has dominated both strategic thinking and technology investment for the past decade. But to what end, asks Richard Farnworth, the UK country manager of Axway, who outlines the findings
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