customer
Thailand’s AIS upgrades to Netcracker 12 revenue management to optimise customer experience
Netcracker Technology has announced that Advanced Info Service Public Company Ltd (AIS) is upgrading to Netcracker 12 to deliver a better digital customer experience and meet myriad internal business objectives.
Read more7 key points that will define the future of Wi-Fi
Since its birth in 1985, the Wi-Fi “industry” has grown exponentially. Although originally designed to replace Ethernet cables in local computer networks, nowadays Wi-Fi’s use is ubiquitous. Fon, a carrier
Read moreDialog consolidates on Netcracker’s customer billing solution to bill all residential and B2B business
Dialog Axiata, a subsidiary of Axiata Group Berhad, is reported by Netcracker Technology to have expanded its partnership by using the vendor’s Customer Billing Management solution to consolidate billing across
Read moreMapR extends advanced on-demand technical training and certification with Academy Pro
MapR Technologies, Inc., provider of the Converged Data Platform that enables organisations to create intelligent applications that fully integrate analytics with operational processes in real time, introduced MapR Academy Pro,
Read moreOracle announces new artificial intelligence apps to improve customer experience
Oracle has announced new artificial intelligence-based customer experience apps that are designed to enable commerce, marketing, sales and service professionals to deliver smarter experiences across the customer lifecycle in real
Read moreStars of Scotland’s technology sector recognised at Digital Tech Awards
ScotlandIS, the body representing Scotland’s digital technologies industry, has announced the winners of the 2017 Digital Technology Awards. The awards, now in their seventh year, celebrate the growth and success of Scotland’s digital
Read moreBest practice guidelines issued for mobile network operators ahead of GDPR in 2018
As mobile network operators (MNOs) are responsible for customer data at all times, data protection plays an essential part of procurement in enterprise messaging.
Read moreRapid application and service deployment vital in making customer experience a key differentiator, says Claranet
Organisations must develop and deploy applications and services quickly if they want to ensure customer experience remains a key differentiator.
Read moreTelecoms and learning from your favourite restaurant
Imagine deciding to go to a new mobile operator after having heard so much (from them) about how great they were. You call them up and are greeted by a
Read moreNEC collaborates with DHC to promote SDN business in China
NEC Corporation announced a collaboration with Chinese software developer and provider Dalian Hi-Think Computer Technology Corp. (DHC) for promoting software-defined networking (SDN) business in China.
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