customer

A new study from Juniper Research has found that operator revenues from international mobile data roaming are expected to grow at an average annual growth rate of 8%, reaching $31

TEOCO, a provider of analytics, assurance and optimisation solutions to over 300 CSPs and OEMs worldwide, has announced the extension of its relationship with managed service carrier TPx Communications.

CenturyLink, Inc. has announced enhancements to its private cloud service enabling businesses to run critical business applications with the agility and simplicity of a public cloud while maintaining the predictability, security

A1 digital international GmbH, a subsidiary of the Telekom Austria Group, has acquired a majority stake in the Swiss cloud provider Exoscale and thus also the shares held by Swisscom

A UK newspaper’s investigation into the strength of various technology-driven alternatives to the basic password has revealed the ease with which malignant actors can bypass these systems.

Sterlite is now enabling carrier operators to build a ‘Single connection – single provider – single connected hotspot Network’ concept across the world. This is designed to allow subscribers to

Even in 2017, it’s not always possible to describe typical digital interactions as “intelligent”. Certain online retailers have their act together, recommending products based on previous purchases and offering discounts

Accenture has acquired Wire Stone, a US-based creative marketing agency that brings together technology and creativity to create better customer experiences and digital marketing solutions. At the same time it

NEC Corporation and Netcracker Technology announced that Grupo Gtd has selected the Netcracker 12 suite, comprised of next-generation BSS/OSS and virtualisation capabilities, to enable its large-scale IT consolidation, transformation and

Delivering good customer experience (CEX), at levels equal or higher to that of other industries, has long been a struggle for telecoms service providers. Operators understand how important it is