customer
European Commission awards Wiraya €2m to stimulate artificial intelligence innovation in Europe
Wiraya, which develops a Managed Mobile Customer Activation software, has been awarded €2 million in innovation grants by the European Commission, for the development of Wiraya Activation Intelligence.
Read moreSigma Systems appoints Steve Pozzobon as vice president of sales for North America
Sigma Systems, the provider in catalog-driven software, is pleased to announce the appointment of Steve Pozzobon as vice president of Sales for North America. Steve joins Sigma Systems from Openet Software, a provider of
Read moreMtel Bulgaria selects Amdocs to drive unified customer experience and commerce across multiple channels
Amdocs, a provider of software and services to communications and media companies, announced that Mtel, Bulgaria’s leading mobile, fixed, broadband and IPTV services provider, is transforming the digital commerce and
Read moreSMS traffic is making a comeback
In recent years, SMS traffic has lost significant traction to WhatsApp and other messaging applications for personal messaging. This shift in the personal messaging preferences of mobile phone users has
Read moreMobile operators can increase their Net Promoter Scores with Security-as-a-Service, says report
A new report from a global provider of network intelligence and security solutions for CSPs worldwide has revealed that Security-as-a-Service can have a major impact on Net Promoter Scores (NPS).
Read moreInteroute strengthens cloud offering for retail and commerce companies with PCI-DSS 3.2 compliance
Interoute, the global cloud and network provider, has announced that following an official audit of the Interoute Virtual Data Centre (VDC) service, it is now fully compliant with the Payment Card Industry
Read moreGermany’s Tele Columbus selects Netcracker’s revenue management solution as a group B2B and B2C billing platform
Tele Columbus has selected Netcracker Technology‘s Revenue Management solution as the single billing and charging system for the entire Tele Columbus Group. The group has grown substantially following its acquisition of Primacom and
Read moreWho needs a bank account when you’ve got Direct Carrier Billing?
Do you remember the promise that we would be able to pay for everything just using our smartphones? Well, now you can. OK, some of us have been able to
Read moreManhattan Associates introduces Customer Engagement solution
Manhattan Associates, Inc., announced an innovative solution that gives retailers new insight into individual shopping experiences to provide exceptional, personalised service. Part of the Manhattan Active™ Omni platform, Manhattan Customer Engagement is the
Read moreCloudera and Tata Communications launch big data platform to tackle data deluge
Cloudera, Inc., the modern platform for machine learning and analytics optimised for the cloud, and Tata Communications, a global provider of network, cloud, mobility and security services, announced a strategic partnership
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