customer

Mobile usage is changing: customers expect round the clock coverage, super-fast 4G internet, and excellent customer service. However, new research has revealed that network service downtime has had an ever

Apptium Technologies, a provider of digital transformation solutions, has released the second generation of its EPortal platform, called Bonito. EPortal Bonito aims to help enterprises drive digital transformation throughout the organisation by increasing automation and streamlining business operations and processes.

Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products and platforms, has signed an agreement to acquire Dixons Carphone plc’s honeybee software business. honeybee is a provider

Permira, a global private equity firm, and Cisco, have agreed that a company backed by Permira Funds will acquire Cisco’s Service Provider Video Software Solutions (SPVSS) business. Cisco bought the

The mobile industry has gone through huge transformations in the past few years and much of our daily life is spent tethered to a phone. Consumers spend over four hours

Netcracker Technology announced that Charter Communications has executed a long-term extension of its BSS and professional services relationship with Netcracker as part of its large-scale standardisation program.

Node4 announced that it has selected VOSS Solutions UC management technology to manage its Cisco Hosted Collaboration Solution (HCS) Shared Architecture and Hybrid HCS-Spark environments – in addition to the

As one of the hallmarks of soon-to-launch 5G, network slicing has the potential to revolutionise the services mobile operators offer to their customers. And as also recognised by the majority

Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products, has renewed its existing agreement with Verizon to power Verizon’s Cloud solution for its wireless customers for

Ekinops, a provider of open and fully interoperable layer 1, 2 and 3 solutions to service providers, is announcing the deployment of its new PM 200FRS02 FlexRate line module in