customer interaction
Wind Tre CIO: How Qvantel digital transformation partnership redefines customer interaction
Bringing together separate fixed line and mobile operators under new ownership is among the most complex integrations a communications service provider (CSP) can undertake. However, for Wind Tre, it provided
Read moreDelivering an Omni-channel customer experience is a must for Digital Service Providers: Pt 1
In order for operators to become a DSP they need to combine digital activity with strong leadership, create business and IT alignment to turn technology into transformation. They need to
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