CSG International extends Charter deal for five years

Charter Communications, a broadband provider and the fourth largest cable provider in the US, has extended its contract with CSG International for the vendor to provide residential billing and customer

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The future of contact centre technology is ‘insured’ for Premium Choice by ShoreTel

(CASE STUDY) — Premium Choice prides itself on being a genuine insurance broker, finding the best deals for those who often struggle to get a reasonable quote online. The company

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Survey shows mobile network operators need to invest in customer service as dissatisfaction grows

London, UK. April 28, 2015: New research from MobileSquared on behalf of Astellia, a provider of network and subscriber intelligence for mobile network operators (MNOs), has revealed that almost 50%

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