CSPs

Alen Muslić is the chief strategy officer of ZIRA and leads the company’s thinking on trends that are impacting the future of telecoms and adjacent industries. Here he describes the

Business strategies that involve 5G, edge computing and virtualised networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially,

Communications service providers (CSPs) need to pivot to being hyperscale IoT connectivity providers if they want to thrive on the Internet of Things. That is the conclusion of Transforma Insights’

Onboarding is one of the most important phases of a communication service provider’s (CSP’s) customer journey. It’s the first experience that a customer has with their service provider, and as

Lejla Pljevljak-Rasidagic is the chief products officer of ZIRA. She has been piloting the company’s development of systems that support communications service providers’ (CSPs) digital transformations. Here she explains ZIRA’s

In this specially commissioned analyst report, Juniper Research explores how CSPs should set the right targets when designing an omnichannel solution, and also talks about what is needed for easy

Telco cloud is moving on as a concept to encompass modern multi-cloud operational environments.

There is a tendency in the market to consider a new ‘G’ mobile network as primarily just faster than the previous ‘G’. While initially this is as much true for

Ericsson Performance Optimisers is a suite of AI-powered applications, that analyse the CSPs’ Radio Access Network (RAN) to proactively provide mobile network optimisation recommendations and resolve specific network performance issues.

Communication service providers have helped get the UK and many other countries through the pandemic. Their networks and services ensured children could continue learning during lockdowns and have kept people