Access over ownership: Leasing in the telecommunications industry

Leasing is an accepted method of procuring expensive assets in industrial environments – if you need a truck, a combine harvester or a forklift, you can deploy one with a

Read more

Engaging on mobile just got more personal

If you are a business in the 21st century, you cannot afford not to engage with your customers via mobile, writes Matthew Winters, the chief executive of Veoo.

Read more

Embrace digital transformation to survive in a hyper-connected customer engagement world

Service providers today are in a constant state of flux, having to continually adapt and innovate to cater to the demands of the digital consumer, writes Matt Hooper, the senior

Read more

Omni-channel commerce specialists Manhattan Associates appoints Craig Summers as UK managing director

Manhattan Associates, Inc. has appointed Craig Summers to the position of managing director, UK. In this role, Summers will lead and manage all aspects of Manhattan’s UK business, including Sales, Professional Services

Read more

Omnichannel : The missing link in operator messaging revenues

The first text message was sent in 1992. Typed from a PC and containing only two words, it was sent via Vodafone’s network and became the first application-to-person SMS.

Read more

Three key network strategies for the connected enterprise – Part 2

Successful rollout of enterprise digital transformation continues to be a mixed bag. We continue to see the explosive increase in connected devices (the IoT phenomenon) and large advances in application

Read more

The enterprise manager’s checklist to getting to grips with DDoS attacks and the Botnet army

Distributed Denial of Service (DDoS) attacks jumped into the mainstream consciousness last year after several high-profile cases – one of the largest and most widely reported being the Dyn takedown

Read more

Tapping into the marketing ecosystem

At first sight, the last decade has been incredibly exciting for marketers with a raft of new digital tools offering automation, customer insight and unprecedented measurability. Yet look beyond the

Read more

Maven leads £6m MBO of ProspectSoft, supporting the roll-out of new cloud-based SaaS software

Maven Capital Partners, a UK private equity house, has completed the £6.0 million (€7.08 million) management buy-out (MBO) of ProspectSoft Ltd to support the roll-out of its new cloud-based SaaS

Read more

OTT messaging users to hit 4.2bn by 2021, as innovation becomes critical to subscriber growth

New findings from Juniper Research forecast that OTT messaging applications, such as WhatsApp and Snapchat, will see adoption grow from 2.3 billion unique users in 2016 to 4.2 billion by

Read more