Craig Summers
OmniChannel thinking is jeopardising retail success
Customers are channel blind – they just want a good retail experience. Yet retailers persisting with fragmented, omnichannel strategies are damaging consumer experiences, undermining retail respect and actively encouraging consumer
Read moreInside the modern customer journey
Demanding, informed, yet seeking constant validation, today’s customer is complex – especially when it comes to discretionary purchases, writes Craig Summers, the UK managing director at Manhattan Associates. Flitting between
Read moreOmni-channel commerce specialists Manhattan Associates appoints Craig Summers as UK managing director
Manhattan Associates, Inc. has appointed Craig Summers to the position of managing director, UK. In this role, Summers will lead and manage all aspects of Manhattan’s UK business, including Sales, Professional Services
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