CEVA introduces ClearVox- advanced software package providing enhanced speech intelligibility for voice-enabled devices

CEVA, Inc., the licensor of signal processing platforms and artificial intelligence processors for smarter, connected devices, introduced ClearVox, a new software suite of advanced voice input processing algorithms aimed at

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Communications coming full circle – are we moving back into a voice-first world?

With the wave of personal assistants, such as Siri, Cortana and Google Assistant, and new start-ups leveraging artificial intelligence (AI) and analytics to build personal companions, it’s becoming clear we

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The value of the human touch in the digital age

“We all need the human touch” sang mullet-toting soft rocker Rick Springfield back in 1983, fearing a dystopian future in the year 2016. While last year didn’t bring us to

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Workforce chatbot Aspect Mila intelligent assistant aims to bring new efficiency to contact centre agents

Aspect Software, has announced a new interactive assistant to redefine how contact centre supervisors and agents interact with workforce applications and each other.

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Ground control to Major TomTom: EU roaming’s free, so you really don’t make the grade

So, hurrah then, at last the EU has announced a deal to scrap mobile roaming charges across 28 member states by mid 2017. And farewell, then, to that gut-churning bill

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