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ETSI specs issued on using Artificial Intelligence for network performance and quality of service
The ETSI Experiential Networked Intelligence Industry Specification Group (ISG ENI) has released five specifications on use case, requirements, Context Aware Policy Management, terminology and a Proof of Concept (PoC) Framework.
Read moreHas the Net Promoter Score outlived its usefulness?
Delivering good customer experience (CEX), at levels equal or higher to that of other industries, has long been a struggle for telecoms service providers. Operators understand how important it is
Read moreFlaw in Virgin Media’s Super Hub leaves it open to attack from connected devices
Researchers from Context Information Security have discovered a flaw in Virgin Media wireless home routers, allowing them to gain unauthorised administrative-level access to the devices.
Read moreTelecoms and IT firms risk damaging fines by ignoring implications of new data protection rules, says survey
Almost half (44%) of IT & telecommunication companies are unaware of the new wide-ranging data protection rules which come into force in less than a year’s time. This is despite
Read moreInvesting in an effective 5G rollout
The UK government recently announced its intention to invest “£740 million(US$ 904.94 million) to support the rollout of fibre broadband connections and future 5G mobile technology.” This intention was included
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