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09 May, 2019
As the lines between IT and telecoms services provision continue to blur, Mahesh Dalvi, the vice president of global IT solutions at managed services at CenturyLink, tells George Malim how service providers are moving way beyond connectivity to provide IT services and consulting that support customers’ digital transformations. Partnerships with specialists are a vital enabler of this.
John Baldwin, the voice and unified communications director at Colt Technology Services explains how international businesses can increase productivity and employee satisfaction by tightly integrating key desktop applications and unified communications in the cloud.
21 February, 2019
Infinera has announced The Infinite Network, described as “a disruptive, end-to-end network architecture paving the way to instantly scalable, self-optimising networks that dynamically adapt to the demands of users and applications.” (more…)
20 February, 2019
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing director for communications and media at Accenture. With seemingly limitless choice at their fingertips, customers want more and if you don’t give it to them, they’ll move on to someone that will.
14 February, 2019
Barna Kutvolgyi, the managing director for The Channel Islands of JT, tells George Malim why the communications service provider (CSP) chose Dimension Data for its next generation cloud platform
15 November, 2018
The rapid explosion of over-the-top (OTT) services has forever changed the business model of mobile operators globally, writes John English, the director of marketing for service provider solutions at NETSCOUT.
06 November, 2018
One of the greatest benefits of cloud computing is cost efficiency but there is a flip side, costs can get out control if services are not provisioned effectively or properly managed. Cloud service providers must be carefully selected based on the needs of the business and the prices and services they provide, writes Amanda Vernazza, a product marketing manager at Tangoe.
09 October, 2018
Flexibility, agility and scalability, this trio of aims is shared by the majority of businesses today, which either have an established global presence, or hold expansion ambitions. For any business to achieve all three, it needs to ensure that the IT and infrastructure are supporting and powering its growth and is equally flexible, agile and scalable, writes Divya Wakankar, the head of Communication Innovation and Next Generation Services Product Management at BICS.
24 September, 2018
NetOps teams must proactively find issues on the network before they turn into problems, writes Jay Botelho, the head of products at Savvius, a LiveAction company.
24 September, 2018
Just as cloud is becoming more widespread, and organisations are wrestling with the new challenge of managing multiple cloud providers, a few experts are predicting cloud’s demise. In my view, writes Richard Blanford, the managing director of Fordway, they have realised that business needs are changing but are asking the wrong question. Here’s why, and how I believe cloud will evolve.
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