channels

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency. In many cases, the discussion

ProspectSoft, a Customer Relationship Management (CRM) and eCommerce software-as-a-service company, has made its Cloud-based CRM solution, Prospect 365 completely mobile as it becomes available on any device via the new

While channels such as web and email remain popular, there’s one communication channel that continues to spectacularly outperform every other channel when it comes to driving retail traffic with immediate

Telecoms IT solutions provider, Tecnotree has introduced two new products, Tecnotree Digital Marketplace and Tecnotree Partner Lifecycle Management.

Ask anyone on the street about their last great customer experience. Odds are, their story won’t involve a mobile service provider. In fact, says Comptel’s Niilo Fredrikson, in 2016 all