CES

New conversational artificial intelligence (AI)-powered solutions asre being shown at CES 2018 by Nuance Communications, Inc..Through advancements in conversational AI, Nuance is empowering solutions that hear, understand, learn, and use language to interact

Delivering good customer experience (CEX), at levels equal or higher to that of other industries, has long been a struggle for telecoms service providers. Operators understand how important it is