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16 August, 2016It often amazes me that global telecommunication giants place young, barely-trained, temporary workers such as students as the visible face of the company in high streets up and down the land. (more…)
15 April, 2016I just want to tell you a quick story. Recently, I left my phone switched on during a flight by mistake, so when I arrived in Brazil I didn’t have any battery. (more…)
29 October, 2015Cellebrite has introduced a new capability that allows content transfer to begin in-store. (more…)
24 August, 2015With the rise in smartphone use and the ability to download any application a consumer desires, mobile operator call centres are finding themselves increasingly responsible for not only traditional network and hardware problems, but also software problems. (more…)
30 July, 2015As mobile phones have become ‘smarter’ over the past few years, they have also become essential accessories in our everyday lives. Smartphones do more than merely connect people — they stream videos and music, monitor our health, manage finances and pay bills, and offer easy access to the web. (more…)
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