BT

With major telcos cutting thousands of jobs over the last week, the spotlight has been put on the potential way forward in how CSPs (communications service providers) can improve their

BT entered a new era of its ServiceNow relationship with plans to launch a turnkey, contact-centre-as-a-service (CCaaS) package integrating digital workflows, global communications and a cloud-hosted contact centre platform.

Uxbridge, UK. 2 May 2023 – Tollring has renewed its contract with BT for the seventh year. The arrangement includes the continued supply of Tollring’s call analytics offering to nearly

There have been a variety of interesting telco developments in the last week. Business technology journalist, Antony Savvas looks closer.

BT has announced a multi-million-pound investment to bring 5G and 4G mobile edge computing services to its UK business customers in collaboration with Amazon Web Services (AWS).

From life as a pre-sales engineer working with Ethernet and Token Ring to his current role as VP EMEA for Opengear, a provider of secure, resilient access and automation to

Leeds has become one of the first cities in the UK to be fitted with the 5G technology, after a trial was launched by BT.

Espoo, Finland – Nokia has announced that it has expanded its partnership with BT in a five-year deal for its AVA Analytics software for fixed networks that will help the UK operator strengthen its network monitoring through

New research from BT reveals more than nearly half of over 70s don’t feel fully confident using their mobile phones beyond simple calls. Despite this, almost three quarters believe phones improve

We’ve already seen major telcos selling off their towers, just as the importance for edge connectivity becomes apparent in delivering new 5G and Internet of Things (IoT) services. But Deutsche