News tagged: Brazil

22 May, 2019

Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.

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03 November, 2017

Oi strengthened by Real savings from e-billing SaaS, as Brazilian operator minimises revenue collection risks

EXCLUSIVE REPORT – Brazil Case Study: It can be hard for telcos to collect what they’re owed at the best of times. And in recent years, says VanillaPlus’s editorial director, Jeremy Cowan, Brazil’s economic situation hasn’t been within shouting distance of the best of times. (more…)

23 February, 2017

Comarch implements next gen network planning for Telefónica Lat Am

Comarch has announced it is to support Telefónica in the transformation of its transport network in five Latin American countries – Argentina, Brazil, Chile, Colombia and Peru. The primary objectives of the project are to optimise network investments and to bring the company real cost savings in the region. Implementation started in the beginning of 2015 and is expected to be completed in the fourth quarter of 2017. (more…)

10 November, 2016

Telefónica Brazil selects Amdocs Data Hub

Telefónica has selected the Amdocs Data Hub to provide a rich open-source environment for data modernisation at its Vivo operations in Brazil. Telefónica’s selection of this Amdocs big data solution for Vivo is an expansion of its transformation project to provide a seamless, multi-channel experience for Vivo’s quad-play customers. Vivo is one of Brazil’s premier communications service providers, with more than 97 million access lines across mobile, internet and data, pay-TV and fixed telephony lines of business. (more…)