Inside Swisscom’s mainframe replacement project

Mainframe replacement is a phrase that turns the blood to ice in the veins of most telecoms IT professionals but these ambitious projects are starting to happen with greater regularity

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DSP chooses Netcracker to aid CSP transformation

Yes, the headline is the right way around.

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CSPs look to AI but must learn new skills to maximise opportunities

As artificial intelligence (AI) continues its move to become a mainstream discussion point, relevant to all industries, George Malim interviews Ravi Palepu, the vice president and global head of telco

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There’s nothing artificial about this intelligence

Doron Youngerwood, a product marketing manager at Amdocs, sees communications service providers (CSPs) engaging with machine learning and artificial intelligence (AI) with an initial goal of improving customer experience. However,

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CSPs still missing out on billing communications blackspot finds BriteBill survey

Although only 40% of communications service provider (CSP) customers look at their bills regularly this still presents millions of customers for most providers and this channel of communication is not

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Aureon chooses LogiSense to converge billing systems and processes to drive expansion

LogiSense, a global provider of usage rating and subscription billing solutions, announced that Aureon, a business support service provider, will streamline its billing systems into LogiSense’s EngageIP monetisation platform.

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GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management?

With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to

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Germany’s Tele Columbus selects Netcracker’s revenue management solution as a group B2B and B2C billing platform

Tele Columbus has selected Netcracker Technology‘s Revenue Management solution as the single billing and charging system for the entire Tele Columbus Group. The group has grown substantially following its acquisition of Primacom and

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Consumer perceptions of telecoms billing

Delivering the customer centric bill As communications service providers (CSPs) turn to customer experience as the key differentiator in increasingly competitive markets, attention has once more returned to telecoms billing.

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Netcracker’s converged fixed and mobile revenue management solution goes live at Slovak Telekom

Netcracker Technology announced that Slovak Telekom, the Slovak communications service provider, has gone live with Netcracker’s converged Revenue Management solution for its residential and VSE/SoHo customers. Netcracker’s offering enables Slovak Telekom

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