back office
eg aims to improve back office planning with new forecasting software module
Back office workforce optimisation company, eg solutions, has launched a new forecasting and capacity planning software module for its eg operational intelligence® software suite.
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Back office workforce optimisation could unleash hidden productivity and improve customer experience
The shift of power into the hands of consumers has made it imperative for organisations to improve standards of service delivery through back office workforce optimisation (BOWFO). As Frost &
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