ARPU

European telecoms operators must improve customer service levels if they are to halt the long-term decline in revenue. That is the message delivered by Analysys Mason at the analyst firm’s

Mavenir, the provider of accelerating and redefining software network transformation for Communications Service Providers, announced its network functions virtualisation (NFV) and container management and orchestration platform called CloudRange™.

Sicap is launching the artificial intelligence enabler, Sicap AI Engine, which when combined with TargetMe, Sicap’s customer engagement automation solution aims to help mobile operators to predict and reduce customer churn.

Netflix recently reported having more than 100 million subscribers for its SVOD service. And that figure is the tip of the iceberg with the world’s largest video streaming service being available

Even in 2017, it’s not always possible to describe typical digital interactions as “intelligent”. Certain online retailers have their act together, recommending products based on previous purchases and offering discounts

The digitisation of content and networks is resulting in rapid and profound changes in audiovisual consumption patterns. These changes are characterised by a disaffection for linear programming, rapid adoption of

The World Bank estimates that 1.5bn people within developing countries lack any formal ID and therefore cannot access a range of vital services. Now, the Bank has announced ten principles

Cable providers may still have a monopoly in parts of the world, but that doesn’t mean they aren’t under the threat of churn. Cord cutters are finding easy ways around

Nuance Communications, Inc. has launched Nuance Loop, an artificial intelligence (AI) and data analytics-powered marketing platform for pre-paid mobile operators that aims to deliver new and incremental revenue streams.

Huawei has released its GigaHome solution at the FTTH Conference 2017. This is designed to help operators build smart and easy-to-use home networks offering a premium service experience for users.