Developed market lessons learned from emerging markets

Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a

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Boost the customer experience from the eyes of the operator

Think back to when you opened your first bank account. Chances are, you’re still with that same bank as more people get divorced than switch bank provider, writes Brian Andrews

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Mobile network operators to play a key role in next-generation critical communications solutions

A new study from critical communications industry organisation TCCA highlights the need for commercial mobile network operators to participate in delivering next generation critical communications solutions, not only for societal but also

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One missed call: How CSPs have been left behind in the innovation wars

In the traditional supply-demand sense, communications service providers (CSPs) should be rubbing their hands together with glee. After all, they sell access to what’s now considered by most a basic

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Investor valuations indicate that traditional TV players must adapt to TV over IP or else face an uncertain future

Internet-driven innovation is accelerating the transformation of the video and TV markets worldwide.12 As a result, we are seeing valuation multiples of new media players completely outperforming those of traditional

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Huawei’s X22 set top box wins 2018 iF Design Award

Huawei’s X22 set top box has won an iF Design award for top design. The globally renowned iF Design Awards are known as the “Design Oscars”. The Huawei set top

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Mobile data traffic surges 115% globally in Q3 2017, says Strategy Analytics

Mobile data traffic growth reached a six-year high in Q3 2017, increasing 115% globally year on year, according to Strategy Analytics’ latest Wireless Operator Performance Benchmarking database and accompanying report

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MVNOs need to rethink segmentation or admit defeat

As Brexit negotiations rumble on, one thing is certain: skilled workers from Europe are leaving Britain. For MVNOs that have based their business model on a migratory workforce or a

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Big video is both a CSP threat and an opportunity, says NTT Data media chief

As communications service providers (CSPs) prepare to serve their customers with ever increasing amounts of big video, the media industry is widely seen as one of the most fertile areas

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Customer experience: Standing out in the crowded mobile market

Ten years on from the launch of the iPhone in 2007, the mobile landscape is a very different place – from innovations in wireless technologies to mobile applications, smart devices

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