Ari Banerjee
Delivering an Omni-channel customer experience is a must for Digital Service Providers: Pt 1
In order for operators to become a DSP they need to combine digital activity with strong leadership, create business and IT alignment to turn technology into transformation. They need to
Read moreCSPs must ensure their BSS/OSS are up to the task of next-gen disruptive business models
We keep hearing that the Internet of Things (IoT) will encompass 50 billion devices by 2020 and that these devices will generate trillions of transactions.
Read moreVirtualisation, digital services to take centre stage in 2016
In an industry as dynamic as communications, it can be hard to pin down exactly what will capture the attention of service providers and others in the space.
Read moreAdvanced analytics-driven Service Management is a critical ‘must have’ for virtualised world
The virtualised service world of SDN and NFV will be a catalyst for service innovation, including service mashups, service blending and more as operators try to provide innovative services anytime,
Read moreIn an SDN/NFV era, modern BSS solutions need to address the partnership angle
A virtualised environment will require an innovative BSS solution that is flexible but also programmable and able to immediately capture any type of chargeable event or trigger. Modern BSS systems
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