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Until today, there has been a chasm between the ability to understand and personalise for a user’s online preferences and delivering personalised experiences based on their offline (physical) world.

Bango, has expanded the use of its platform to provide resale and bundling technology to Amazon, enabling customers to sign-up to Amazon Prime in India through resellers that offer product

Openet, a supplier of real-time BSS (business support systems) and customer engagement systems, reports that its Network Selection Intelligence (NSI) solution has been incorporated into Liberty Global’s Connect App.

VanillaPlus: What was your first job? Sven Hammar: I was a sales manager for Luxor Computers, a Sweden-based PC Sales company.

Mitto AG, a global SMS mobile messaging provider, has released a new white paper, “Driving Business Through A2P Messaging.” The paper, authored by Juniper Research, a global provider for industry

Customer engagement centres must develop a robust self-service platform in order to deliver a strong customer experience and deliver an effective omni-channel experience. This is according to Stephen Ball of

ItsOn and Saudi Telecommunications Company (STC), which serves more than 100 million customers, have announced the imminent launch of a new digital mobile brand, Jawwy from STC, to be available

Secure mobile communications provider, Criptyque, has announced it is doubling the length of unlimited fully encrypted free calls on its Pryvate Lite service to two minutes.

Authentication provider MIRACL announced that NTT Innovation Institute (NTT i3), the prestigious Silicon Valley-based innovation centre for NTT Group, has selected MIRACL’s M-Pin Strong Authentication technology to authenticate users and