Andrew Ardron

Walt Disney may not be regarded as the godfather of customer experience (CX), but his 1956 rallying call to Disneyland staff is perhaps an early pencil sketch. “Whatever you do,”

ProspectSoft, a Customer Relationship Management (CRM) and eCommerce software-as-a-service company, has made its Cloud-based CRM solution, Prospect 365 completely mobile as it becomes available on any device via the new

Maven Capital Partners, a UK private equity house, has completed the £6.0 million (€7.08 million) management buy-out (MBO) of ProspectSoft Ltd to support the roll-out of its new cloud-based SaaS