Customer service doesn’t have to be the sacrificial lamb for enterprise customers looking to virtualise

Network virtualisation is imminent. Operators are poised to migrate their legacy systems and begin deploying virtual networks and services – and some in fact are already making the move.

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Creative methodology enables Information Builders’ customers to build applications that boost user adoption and RoI

Information Builders, a provider of business intelligence (BI) and analytics, data integrity, and integration solutions, reportsed that the company has developed its own brand of process innovation via the well-known

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Progress spends $49m in cash to acquire Kinvey, provider of Backend-as-a-Service technology

Progress has acquired Kinvey, a privately-held provider of Backend-as-a-Service (BaaS) technology. Progress reportedly paid $49 million in cash to buy the Boston, US-based firm.

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Telcos may be overconfident about cybersecurity protection, FICO/Ovum UK survey finds

Senior executives at UK firms may be overconfident about their cybersecurity protection, according to a new survey conducted by research and consultancy firm Ovum for Silicon Valley analytics firm FICO.

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Neural Technologies appoints former ROSCOM business development director to its commercial team

Data integration, analytics and revenue management expert, Neural Technologies has appointed former Roscom business development manager, Tarik Zilate. He joins to expand sales initiatives in West, Central and North Africa and

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Systems integrator and MSP Maintel extends strategic partnership with Highlight app and network performance

Maintel, a systems integrator and managed services provider, has extended its strategic partnership with Highlight.

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Survey reveals 32% of C-Suite have no response plan for cyberattacks or don’t know if they have one

Nearly a third of C-Level directors surveyed across the UK (32%) either do not have a response plan in place to manage a cyber-attack on their business, or they are

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Misco and Zizo partner to deliver customer-led digital transformation-as-a-service

Zizo, a provider of big data analytics and data science solutions as a service, has formed a strategic partnership with Misco, the international provider of IT products, solutions and services.

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Accedian adds three network performance veterans to its Board from Vodafone, IBM and CA Technologies

Accedian, a global end-to-end network performance provider, has appointed three experienced industry executives to its Board of Directors.

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Management consultancy Baringa Partners appoints new lead partner of data analytics and AI

Management consultancy firm, Baringa Partners, has enhanced its Data Analytics and Artificial Intelligence (AI) practice with the appointment of David Blackwell as lead Partner.

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