MicroStrategy delivers analytics for everyone with MicroStrategy 10.9™

MicroStrategy® Incorporated, a worldwide provider of enterprise analytics and mobility software, announced the general availability of MicroStrategy 10.9, the newest feature release to the company’s MicroStrategy 10™ platform.

Read more

Network security ‘not a top priority’ for IT bosses despite Equifax breach

IT Executives are failing to recognise the importance of IT security new research has revealed, with most businesses placing the issues of completing IT projects on time and reducing IT

Read more

Gartner says deep learning will provide best-in-class performance for demand, fraud and failure predictions

Deep learning, a variation of machine learning (ML), represents the major driver toward artificial intelligence (AI). As deep learning delivers superior data fusion capabilities over other ML approaches, Gartner, Inc.

Read more

Why experience matters – Part 2

We ended the first part of this blog series about Experienced Based Charging by explaining how, when customer experience proves unacceptable or below identified thresholds (regardless of whether the customer

Read more

South Korean telcos bank on 5G and digital as traditional business stagnate, says GlobalData

The introduction of 5G services will be a boon for the Korean telecom operators as traditional telecommunications revenue stagnates, according to GlobalData, a recognised company in providing business information and

Read more

Mahindra Comviva signs agreement to acquire Emagine International

Mahindra Comviva, a provider of mobility solutions, has signed an agreement to acquire Emagine International for an undisclosed value. Emagine International is a provider of real-time, contextual marketing solutions and

Read more

Neural Technologies appoints senior director analytics from Oracle

Data integration, analytics and revenue management expert, Neural Technologies, has appointed former Oracle senior principle product manager of analytics for its Global Communication Business Unit, Dr Axel Pieuchot as senior director

Read more

Ten key steps that businesses should follow to ensure speech analytics success

Customer experience technology provider Sabio has identified 10 key steps that organisations should follow to help ensure the success of their Speech Analytics deployments.

Read more

How mobile video analytics enables operators to survive and thrive

It’s hard to overstate how important the rise and rise of video is to mobile operators. Mobile data video streaming is on track to hit 49 exabytes per month by

Read more

Has the Net Promoter Score outlived its usefulness?

Delivering good customer experience (CEX), at levels equal or higher to that of other industries, has long been a struggle for telecoms service providers. Operators understand how important it is

Read more