Machine-Learning-as-a-Service shown by Unisys to automate advanced data analytics with minimal human intervention

A new service from Unisys is not only designed to help clients predict future business conditions, but also recommends actions to take in response to change.

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Improve your customer service by gaining a complete view of the customer experience – Part 2

Taking the initiative The difference is that whereas conventional customer satisfaction measures were backward-looking, the integration of customer and operational data hands more of the initiative back to the telco.

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