Alex Leslie
Forget traditional big data analytics, welcome to swarm intelligence
More and more we seem to be turning to nature for our technological inspiration. From robots that can leap like a lemur to the behaviour of swarms of animals, we
Read morePokemon GO is a game changer on all sorts of levels
Everyone is talking about Pokemon GO. It is a phenomenal success. It went straight to the top of the free apps list, it is on more Android phones than Tinder
Read moreThe weird and wonderful world of wearables
No-one seems to know about wearables. One minute we hear that the first wave of wearables is wearing thin, the next that they are the next big thing. Maybe the
Read moreWhy do we refuse to do anything practical about customer service?
There seem to be a spate of stories about bad customer service at the moment. Perhaps, it is just that we have had a really bad experience ourselves and therefore
Read moreIn IT transformations, the times they are a changin’
We know that big IT, and particularly BSS, transformations are expensive, risky and take far too long. We also know that, if we want to become a digital service provider,
Read moreBeacon technology is clever, but let’s use it wisely
News that Citibank is rolling out Beacon technology should fill us with joy and hope for a better future. That this announcement almost certainly means that others will follow suit should
Read moreZuckerberg, Google, 5G and the battle for Africa
It is as if Mark Zuckerberg cannot help himself. He is nice to the communications industry one moment, and then has a swipe at it the next.
Read moreIs the blockchain the solution to the advertising backlash?
The blockchain is becoming such a widely used word that you would be forgiven for thinking that we would use it simply to attract attention (Shurely not, Ed). It is
Read moreAdvertising takes another hit
We have become slightly obsessed with the advertising world. We simply cannot understand how it is surviving. And, apparently, thriving.
Read moreRoaming regulation gets to the stuck stage
Our joy at recent news that roaming surcharges are actually going to be abolished is now tempered with a touch of scepticism. For two years we have said to anyone who would listen that
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