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13 January, 2017More and more we seem to be turning to nature for our technological inspiration. From robots that can leap like a lemur to the behaviour of swarms of animals, we see it, recognise the benefits and build it better. (more…)
12 August, 2016Everyone is talking about Pokemon GO. It is a phenomenal success. It went straight to the top of the free apps list, it is on more Android phones than Tinder and people use it more than WhatsApp and Instagram. (more…)
15 July, 2016No-one seems to know about wearables. One minute we hear that the first wave of wearables is wearing thin, the next that they are the next big thing. Maybe the truth is that we are now beyond Wearables 1.0 and into the next phase. (more…)
15 July, 2016There seem to be a spate of stories about bad customer service at the moment. Perhaps, it is just that we have had a really bad experience ourselves and therefore notice them more. Perhaps it is that bad experiences get more attention than good ones, and the press therefore love them. (more…)
14 July, 2016We know that big IT, and particularly BSS, transformations are expensive, risky and take far too long. We also know that, if we want to become a digital service provider, we are now being forced into looking at alternatives. (more…)
23 May, 2016News that Citibank is rolling out Beacon technology should fill us with joy and hope for a better future. That this announcement almost certainly means that others will follow suit should dramatically increase the excitement. (more…)
09 March, 2016It is as if Mark Zuckerberg cannot help himself. He is nice to the communications industry one moment, and then has a swipe at it the next. (more…)
12 February, 2016The blockchain is becoming such a widely used word that you would be forgiven for thinking that we would use it simply to attract attention (Shurely not, Ed). It is a technology that is rapidly spreading through every aspect of our lives. (more…)
29 January, 2016We have become slightly obsessed with the advertising world. We simply cannot understand how it is surviving. And, apparently, thriving. (more…)
09 December, 2015Our joy at recent news that roaming surcharges are actually going to be abolished is now tempered with a touch of scepticism. For two years we have said to anyone who would listen that data usage has reached a tipping point. We have said that the number of customers who would keep their data switched on would outweigh the revenues operators get from roaming charges. (more…)
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