How to deliver a superior omnichannel experience for your customers

In a constantly connected and mobile society, providing an omnichannel customer service has become indispensable for brands looking to connect with busy customers.

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How mobile technology is removing barriers to travel

In July 1997, says Dave Ashton, CEO of Loco2, I was a new analyst for the tech consulting firm Accenture. My boss’s client, China Telecom, had asked us to aid in a spin-out IPO of their mobile unit and

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U.S. wireless industry contributes $475bn annually to America’s economy, according to new report

The U.S. wireless industry contributes $475 billion (€384.01 billion) annually to America’s economy and supports 4.7 million jobs, according to a new report commissioned by CTIA.

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Accenture and Tomorrow Street, Vodafone’s innovation centre, collaborate to help late-stage startups scale globally

Accenture and Tomorrow Street, Vodafone’s innovation centre, will collaborate to help growth-stage innovators become successful businesses.

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Where will the next billion – users – come from?

We’re undoubtedly in a time of change for communications service providers (CSPs). Many have started to make big strides to invest in new technology. Mobile World Congress 2018 will provide

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Case Study: Big gaps emerge between countries on attitudes towards data protection in the cloud

Gemalto, the provider in digital security, can reveal that while the vast majority of global companies (95%) have adopted cloud services, there is a wide gap in the level of

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Accenture acquires IBB Consulting to expand strategy capabilities for communications, media & technology clients

Accenture has acquired IBB Consulting, a strategy consulting firm that helps leading broadband and mobile operators, media companies and technology providers identify emerging industry shifts, adapt to market changes and capitalise

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Payments of the future designed for when money meets manufacturing

The Internet of Things (IoT) is not new. In fact, connected devices with a wide range of functionalities are already widely used in the home, a trend that shows no

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Accenture buys Concrete Solutions for DevOps, mobility and cloud skills, adds Wire Stone for better customer experience

Accenture has acquired Wire Stone, a US-based creative marketing agency that brings together technology and creativity to create better customer experiences and digital marketing solutions. At the same time it

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How to seize the pervasive network opportunity

Analyst firm Gartner forecasts that 8.4 billion connected things will be used worldwide this year. This will increase as we move into 2018 and beyond, and with that growth comes unprecedented

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