Accenture
Accenture acquires Northstream, Stockholm-based consultancy to communications service providers
Accenture has acquired Northstream, a Stockholm-based consultancy to communications service providers (CSPs) and networking services vendors. Terms of the transaction were not disclosed.
Read moreSwisscom on a roll down elastic path to digital transformation
Communications service providers (CSPs) in mature western European markets face intense competition, substantial legacy to manage and maximise and the continuing requirement to bring innovative new services as well as
Read moreIt’s time for telcos to try for another trillion
The telecoms market is worth about US$1tn but revenues are under pressure and networks are even more thirsty for cash as 5G begins deployment. What communications service providers (CSPs) need
Read moreUse insight to make the user experience better
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing
Read moreSpeak to me! How digital virtual assistants could open the door to AI for CSPs
The use of basic artificial intelligence (AI) in serving customers is already prevalent among communication service providers (CSPs). Typically, the technology is deployed in chatbots and automated digital workflows to
Read moreOperations and business support system market to hit US$50bn by 2024
The Operations & Business Support System (OSS & BSS) market is set to grow from its current market value of more than $30 billion (€26 billion) to more than $50
Read moreWhy the rise of voice needs to be on the agenda at IBC this year
Your remote can now stay lost under the sofa, we’re about to enter a new era where we turn off our phones and start talking to our tech instead. Gartner
Read moreDo you really know your customer?
FAANG. Yes, FAANG. Why start here? Because Facebook, Amazon, Apple, Netflix and Google have helped to re-define how many, many industries do business. Incumbent TMT (Telecoms, Media and Technology) companies
Read moreGSMA launches 2018 “Mobile World Congress Americas, in partnership with CTIA”
The GSMA announced details of the 2018 Mobile World Congress Americas including the first confirmed participating companies, exhibitors, programs and activities taking place at the event’s second annual gathering.
Read moreAlibaba Cloud launches partner programme to drive digital transformation in EMEA
Alibaba Cloud, the cloud computing arm of the Alibaba Group, launched the EMEA Ecosystem Partner Program, an initiative to further strengthen the collaboration between Alibaba Cloud’s customers and partners in Europe,
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