Service Provisioning

The Internet of Things (IoT) is being hailed as the next big thing in the tech world. The way in which we live our day-to-day lives will change forever when

In the traditional telecoms environment, red lights in the network operation centre (NOC) were sufficient to warn operators of a network performance issue. However, as services have become more complex

With the ever-increasing demand for cloud computing, mobility and video streaming, there is a growing burden being placed on our global networks, writes Loudon Blair, a senior director in the

Consumers like chatbots. In fact, many prefer them to call centre agents. But there’s a public perception that service providers (SPs) are simply using the technology to cut one of

Sonus Networks, Inc. a global provider of solutions for secure cloud and real-time communications, has enhanced its network transformation solution.

Demanding, informed, yet seeking constant validation, today’s customer is complex – especially when it comes to discretionary purchases, writes Craig Summers, the UK managing director at Manhattan Associates. Flitting between

uSwitch, the UK comparison site for mobile contracts, handsets and deals, recently conducted research with its panel of thousands of consumers and combined this with aggregated insight from millions of

Managed communications services provider, Maintel announced revenues are up by 68% to £63.8 million (€70.33 million) in the first half of 2017, rising from £38.1 million (€42 million) in same

It can be hard to find investment funding for infrastructure projects in sub-Saharan Africa. It’s doubly hard if you’re looking for private sector investors, says Jeremy Cowan. But there are

RIFT.io, the open source network service orchestration provider, and end-to-end network performance assurance firm, Accedian, have launched a joint solution to deliver network functions virtualisation (NFV)-ready network performance monitoring.