If you’re in a rut, it’s time to optimise

Acquiring and retaining customers in today’s saturated telecoms market requires providers to make the best decisions quickly and across every individual credit lifecycle, writes Anat Hoida, the Telecommunications Practice lead

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Case Study: Impact of telecom market liberalisation in The Bahamas

CASE STUDY: The Bahamian mobile market has evolved over the years, but one thing remained missing for consumers – choice. However, in 2014 the Bahamian government sought to liberalise the

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A week in Telco IT: Tough gig, but someone has to do it!

So there I was, discussing subscriber fraud last week in the steamy heat of Miami Beach with WeDo Technologies’ North America VP, Thomas Steagall, says Jeremy Cowan. Outside, it was

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ST2 Technology partners with Trudera to hit back at fraudsters and protect consumers from fraud

International management consulting firm, ST2 Technology has announced a new partnership with innovative cybersecurity company Trudera to launch new anti-phishing and fraud technology, GoVerify, designed to restore consumer trust by

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Proposed £17m fines would make infrastructure cybersecurity a ‘costs centre’

The debate over the chances of a serious cyber-attack taking down a major part of the country’s national critical infrastructure is now more intense than ever. Because, when it comes

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EU roaming’s new challenges and opportunities for mobile operators

In June of this year the barriers to roaming data usage disappeared with the lifting of EU roaming surcharges, writes Matthew Jones, the head of mobile solutions at Telia Carrier. Immediately

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Low ARPUs, fraud and client culture clashes are backdrop as TeleSign acquisition accelerates BICS transformation

Carriers and even carriers’ carriers need to stimulate growth and reduce their dependency on declining voice revenues. All of which comes as news to no-one, says Jeremy Cowan. But how

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Smishing: New age phishing

According to fraud prevention body Cifas, identity fraud has reached ‘epidemic levels’. Statistics show that 89,201 cases of identity fraud were registered from January to June this year, the highest

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DigitalRoute names Andreas Zartmann as chief executive officer

DigitalRoute, the provider of data management and digital transformation enablement solutions globally, has named Andreas Zartmann its chief executive officer. Zartmann, previously the company’s chief financial officer, replaces Johan Bergh,

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IT chiefs rank IoE ahead of artificial intelligence and VR/AR in business impact, survey shows

ManageEngine, a real-time IT management company, has announced the findings from its latest study of key issues facing line of business (LOB) managers, IT managers, IT directors, CIOs, and other

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