Reports & White Papers

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services

WELCOME TO THE VANILLAPLUS BLACK BOOK 2016 As the telecoms industry continues to go through the greatest transformation since the introduction of IP technology – and possibly ever – this,

WELCOME TO THE VANILLAPLUS BLACK BOOK 2015 When we published our VanillaPlus Black Book 2014 at Mobile World Congress last year, we highlighted a series of technological and business model

The latest VanillaPlus Insight explores how CSPs are engaging in flexible business models to protect the network and stimulate new service revenues. The Insight contains a specially authored analyst report

The second of our VanillaPlus Insights starts here with 40 pages exploring how policy is integrating with systems across the back office to help CSPs safeguard and stimulate profits and

The many policy stories in Vanilla Plus alone point to this trend. Another clear signal: billing/charging vendors are scrambling to deliver solutions: every one of them wants to be seen

Our industry is rapidly evolving on a number of fronts, particularly when it comes to the management of customer life changing services. Communications Service Providers (CSPs) are working to bring