Epsilon appoints former TalkTalk COO Whitbread as managing director of service and operations

Singapore-based Epsilon, a privately-owned global communications Service Provider, has appointed Colin Whitbread as its managing director, Service and Operations.

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It’s time to clean house in OSS/BSS in preparation for 5G

With standards approved, and with handsets and localised networks due to be deployed in the first half of 2019, 5G networks will soon be appearing all around the world, writes

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5G: How much are customers willing to pay for the promise?

As carriers worldwide continue the race to 5G, Matrixx Software recently connected with more than 4,000 mobile users across the United States and the United Kingdom to find out just how much value they

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How IoT is reshaping the world of telecommunications

From connected cars and wearable devices to smart homes and cities, the Internet of Things (IoT) is transforming the world around us, especially in telecommunications. This fourth industrial revolution — also driven

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Synamedia turns casual password sharing into incremental revenues for service providers

In advance of CES 2019, Synamedia, the independent video software provider, announced Synamedia Credentials Sharing Insight to help streaming service providers combat the rapid rise in account sharing between friends and families and turn

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How smarter procurement can create opportunity in a rapidly changing telecoms market

After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart

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RCS presents significant opportunities for brand and operators but why are so few using it?

Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less

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Swisscom optimises customer experience with Ericsson expert analytics

Ericsson has been selected by Swisscom, the largest telecommunications service provider in Switzerland, to enhance the consumer experience for its subscribers through deployment and integration of the Ericsson Expert Analytics

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Next gen cellular voice over 5G to drive infrastructure evolution for carriers along with service improvements

Initially deployed over ten years ago, carrier IP Multimedia Subsystem (IMS) infrastructure will see new life with Voice over 5G (Vo5G). Just as LTE relies upon IMS for support of

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How can cable providers win in the competitive 5G world?

As consumers spend their lives addicted to digital content, gaming, social media and the like, it’s blatantly obvious that connectivity is critical to service providers’ “survival” and ability to meet

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