News

24 January, 2020

Veego AI Drives Auto-Support into Connected Homes

Sponsored News: SaaS solution shifts support burden fromTelcos, ISPs and Customers to AI-Based Self-Care

NEW YORK – January 22, 2020 – Veego Software, an Israel-based startup that puts an end to malfunctions in the connected home, today announced the Veego Self-Care solution based on artificial intelligence (AI) and other advanced technologies, enabling real-time self-support in the connected home. The solution shifts costly and cumbersome subscriber-support actions from traditional customer care to the vigilant Veego AI, saving service providers vast technical support resources and expenses. (more…)

19 December, 2019

Veego’s Crystal Ball Foresees Smart Home Support in 2020

NEW YORK – December 17, 2019 – Veego Software, an Israel-based startup that brings artificial intelligence and other advanced technologies to enable self-care in the smart home, today unveiled its predictions for smart-home support in the coming year. (more…)

05 December, 2019

Chainway unveils next generation handheld computers and RFID reader

As a professional global manufacturer of data capture devices, Chainway recently launched several new rugged mobile computers and RFID readers, including handheld computer C66 & C61, the improved version of RFID reader C72, and the fully upgraded industrial tablet P80. They are designed for different application scenarios, which can perfectly meet needs of users in various industries. Handheld Computer C66 & C61 […]

07 November, 2019

Veego reveals breakthrough connected home solution for Internet Service Providers

Veego, an Israel-based startup bringing artificial intelligence and other advanced technologies to perfect the customer experience and slash customer-support costs of the smart home, today revealed industry-changing information surrounding the release of its first commercial product. The AI-embellished, home router-resident Veego Agent continuously monitors the behavior of devices and services while it autonomously detects, analyzes and resolves malfunctions and behavior anomalies as they occur. (more…)

23 October, 2019

Private LTE & 5G network infrastructure an $8 Billion opportunity, says SNS Telecom & IT

DUBAI, UAE. 20th October 2019: SNS Telecom & IT‘s latest research report indicates that annual investments in private LTE and 5G network infrastructure – which includes RAN (Radio Access Network), mobile core and transport network equipment – will reach $8 Billion by the end of 2023. (more…)

12 February, 2019

How can BOSS apps adapt with 5G?

5G’s advent has been preceded by several technological advancements, business models and market demand for new types of communication services, writes Vinay Devadatta, the practice head for Innovation and Industry Relations at Wipro.

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04 February, 2019

It’s time to clean house in OSS/BSS in preparation for 5G

With standards approved, and with handsets and localised networks due to be deployed in the first half of 2019, 5G networks will soon be appearing all around the world, writes Michal Medrala, the head of OSS product management at Comarch.

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07 December, 2018

Ericsson apologises for telco service failures, identifies expired software certificate as main issue

Ericsson has issued a statement apologising to its customers and customers’ customers for causing a lengthy loss of all mobile data and some voice services yesterday. As we reported, a failure in Ericsson software deployed by O2 UK and SoftBank in Japan led to a day-long service outage on Thursday, December 6th.
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07 December, 2018

Huawei CFO arrested in Canada ‘at US request’, while Ericsson is blamed for O2 UK and Japan network fails

WEEK IN TELCO IT – Mainstream media outlets have been dominated in the last 24 hours by two telecoms-related news stories. As Jeremy Cowan reports, the China-based network systems giant, Huawei is demanding the release from detention in Canada of its CFO. Meanwhile, UK network operator O2, (more…)

27 March, 2018

GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management?

With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to be compliant. While previous regulations were more focused on protecting personal data and how information is stored, this new regulation takes it a step further and focuses on how personal data is actually processed. With today’s complex IT environments and cloud deployments, this is no simple task. Getting everything in place for the May deadline has become a real challenge for many CSPs, especially when it comes to ensuring their revenue assurance and fraud management solutions are compliant, writes Carlos Marques, the director of product marketing at WeDo Technologies.

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