Managed services
Just how important is net neutrality?
In spite of public protests, the Federal Communications Commission (FCC) announced plans to end the use of net neutrality in 2015, and in June 2018 the US officially repealed the
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How ISPs and CSPs can reap the benefits of network-based security
Pressure is mounting for communications service providers (CSPs) to begin helping their customers prevent cyber-attacks, but this can be especially tough when users have entire families to protect, writes Neil
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Restore order to communications chaos in the workplace
The term bring your own device (BYOD) has been defined by Gartner as a disruptive phenomenon, writes Rufus Grig, the chief technology officer at Maintel. Employees were bringing non-sanctioned, non-company
Read moreHow businesses are finding a new way to future-proof their networks
Over recent years, many businesses have come to rely on the highly effective infrastructure that multiprotocol label switching (MPLS) delivers, and as a trusted solution, it has become the foundation
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Connectivity – the danger of buying what you’re sold
We all know what happens when there’s a monopoly. Regardless of industry or product, consumers have limited – or no – choice, and end up paying whatever the suppliers in
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SD-WAN is an industry enabler for greater network operations
Software-defined wide area network (SD-WAN), is an application of software-defined networking (SDN) technology which is applied to a WAN architecture. One of the main benefits of SD-WAN, compared to traditional
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What does Hotspot 2.0 really mean for your business?
Wi-Fi connectivity is extremely important for businesses and is a key tool driving customer satisfaction across the retail, hospitality and transportation sectors, as well as cost control and employee productivity
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It’s time to fix broken processes in the contact centre
Go back little more than a decade and most contact centres followed the traditional model of being office-based with headphone-wearing operators packed together like battery hens answering fixed line phone
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Why a cloud expense management programme is essential
One of the greatest benefits of cloud computing is cost efficiency but there is a flip side, costs can get out control if services are not provisioned effectively or properly
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Cable bites back – part 1
In the first of a two part article, Jon Baldry the metro marketing director at Infinera, says fibre to the home (FTTH) or building is now a very popular choice
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