Expert Opinions

African nations thirst for innovation as broadband access increases

The African telecoms industry is an environment full of challenges as well as opportunities. In spite of the usual pessimistic perception of doing business in Africa, Sameh Abdelaziz, the chief

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CSPs handle data in motion to gain actionable insights

Communications service providers (CSPs) are starting to take advantage of new technology that enables them to analyse the sheer volume of their data, much of which is in motion. Data

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CSPs can cut the cost of operations with auto-diagnostics

The telecoms landscape of networks and services is rapidly changing. Single and dual technology networks serving voice and second generation data are becoming multitechnology, high-speed data networks, where certain traffic will be

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Intelligent, fast data to fulfil every need is what nexterday mediation will look like

Whether you’re a car manufacturer, a utility company or a communications service provider (CSP), one thing is for sure: the amount of structured and unstructured data generated in your operations is only

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From back office to front of store – welcome to digital commerce

At Mobile World Congress 2015, CSG International will announce an inno vative digital commerce platform that will help CSPs to capitalise on the next generation of digital services and digital ser vice provision. Here, Chad Dunavant tells VanillaPlus about the new CSG proposition and approach

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Win the hearts and minds of commercial customers with their bill

Communication service providers (CSPs) face a constant threat of larger comptetitors poaching their customers. To grow and defend their base, CSPs know they must improve their offering to commercial customers, but those customers have a different set of needs compared to residential customers. They need a wider selection of services and more innovative, valuebased billing solutions – both for themselves as well as to offer to their own downstream customers, writes Jeth Harbinson

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Myth vs. reality – what virtualisation brings to BSS

Mathias Liebe separates the myths from the facts that have emerged relating to BSS virtualisation

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Network and service enablement tools will need to transform for NFV

In part one of the VanillaPlus Guide to NFV, Ronnie Neil discussed the ways in which NFV will profoundly change how communication networks operate, unlocking dramatic, new operational efficiencies and service-delivery benefits. He also highlighted the need to significantly transform network-associated OSS and BSS tools, including integrating them with NFV infrastructure to fully realize the benefits of virtualisation. Here, he takes a deeper look at how network and service enablement tools will need to transform

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CSPs – you should be making more money

Who will become the Amazon of telecoms? Numerous industries have already discovered that pricing can be an effective strategic lever – now it’s time for CSPs to do the same,

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OTT applications and carrier IPX come together to help CSPs monetise their investments

The intersection between OTT applications and carrier IPX is quickly growing, creating an immediate need for both sides to monetise their investments, write Vic Bozzo and Lisa Tovar

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