Expert Opinions

User lifecycle management enables robust digital identity to put every individual user at the centre an increasingly digital communications service provider experience, Gemini Waghmare, the chief executive of UXP Systems

The new service operations landscape encapsulates a series of technological and organisational changes to which communications service providers (CSPs) are transitioning. Analytics will play a vital role in enabling automation

VoLTE has already proven to be a success, at least in terms of market penetration, writes Robert Eriksson. An ever-growing number of communications service provider (CSPs) have deployed VoLTE as

Digital transformation has been a key driver in the telecoms business for the last two years or so, though as with so many trends and shifts in our industry, it’s

Chris Newton-Smith is the chief marketing officer of Redknee. Here he tells George Malim how, as communications service providers (CSPs) transform to become digital service providers (DSPs), they are entering

Data analytics and big data remains big business, of that there’s little doubt, writes Kevin Stanfield who warns that communications service providers (CSPs) should avoid being drawn into a data

As communications service providers (CSPs) grapple with monetising user and network data, there’s a danger of being overwhelmed by the barriers and losing out on the tremendous opportunity that is

I love my phone, I look at it 70-80 times a day, according to a survey I recently read, writes Alan Coleman. But when it comes to my network? The

Policy used to be a worthy but necessary capability that communications service providers (CSPs) relied upon to protect their networks. Now, the move to programmable network architectures through SDN and

Constant changes in the communications service providers (CSPs) domain, driven from increased competition and customer demand, mean services are now becoming more complex with a much wider array of offerings