Expert opinions

However, the tools alone are not sufficient. Analytics relies on asking questions of the data to generate insight and, given that CSP data is useful to many different teams and departments within the organisation, there

Communications ser vice providers (CSPs) are under attack from new and traditional competitors and at the same time usage of services is dramatically shifting. Thomas Vasen advocates that CSPs move from managing

The African telecoms industry is an environment full of challenges as well as opportunities. In spite of the usual pessimistic perception of doing business in Africa, Sameh Abdelaziz, the chief

Communications service providers (CSPs) are starting to take advantage of new technology that enables them to analyse the sheer volume of their data, much of which is in motion. Data

The telecoms landscape of networks and services is rapidly changing. Single and dual technology networks serving voice and second generation data are becoming multitechnology, high-speed data networks, where certain traffic will be

Whether you’re a car manufacturer, a utility company or a communications service provider (CSP), one thing is for sure: the amount of structured and unstructured data generated in your operations is only

At Mobile World Congress 2015, CSG International will announce an inno vative digital commerce platform that will help CSPs to capitalise on the next generation of digital services and digital ser vice provision. Here, Chad Dunavant tells VanillaPlus about the new CSG proposition and approach

Communication service providers (CSPs) face a constant threat of larger comptetitors poaching their customers. To grow and defend their base, CSPs know they must improve their offering to commercial customers, but those customers have a different set of needs compared to residential customers. They need a wider selection of services and more innovative, valuebased billing solutions – both for themselves as well as to offer to their own downstream customers, writes Jeth Harbinson

Mathias Liebe separates the myths from the facts that have emerged relating to BSS virtualisation

In part one of the VanillaPlus Guide to NFV, Ronnie Neil discussed the ways in which NFV will profoundly change how communication networks operate, unlocking dramatic, new operational efficiencies and service-delivery benefits. He also highlighted the need to significantly transform network-associated OSS and BSS tools, including integrating them with NFV infrastructure to fully realize the benefits of virtualisation. Here, he takes a deeper look at how network and service enablement tools will need to transform