Expert opinions

Aria Networks has integrated dynamic network discovery into its Artificial Intelligence-driven network optimisation, and is now partnering with TierOne OSS Technology. And as we report exclusively here, Aria has also

Digital transformation has been a key driver in the telecoms business for the last two years or so, though as with so many trends and shifts in our industry, it’s

Chris Newton-Smith is the chief marketing officer of Redknee. Here he tells George Malim how, as communications service providers (CSPs) transform to become digital service providers (DSPs), they are entering

What do a Grammy award-winning musician’s newest music video and a home security system have in common? When one explodes in popularity, the other might suffer outages, delays and technical

Data analytics and big data remains big business, of that there’s little doubt, writes Kevin Stanfield who warns that communications service providers (CSPs) should avoid being drawn into a data

As communications service providers (CSPs) grapple with monetising user and network data, there’s a danger of being overwhelmed by the barriers and losing out on the tremendous opportunity that is

I love my phone, I look at it 70-80 times a day, according to a survey I recently read, writes Alan Coleman. But when it comes to my network? The

Money has always been thought of as the source for all evil, but without it not much good happens either. For CSPs the perennial battle to maintain revenues means they

At this time every year VanillaPlus talks to key figures in the industry about what we can expect over the next 12 months. Tell us what you think on Twitter

The most common causes of revenue loss among communication service providers (CSPs) globally are poor processes and procedures. This is one of the conclusions of new fraud and revenue leakage