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09 April, 2016
Aria Networks has integrated dynamic network discovery into its Artificial Intelligence-driven network optimisation, and is now partnering with TierOne OSS Technology. And as we report exclusively here, Aria has also confirmed it is working with Apple and Facebook. (more…)
09 March, 2016
Digital transformation has been a key driver in the telecoms business for the last two years or so, though as with so many trends and shifts in our industry, it’s open to a number of takes and interpretations. Sean Casey, the director of Convergent Solutions at CSG International, discusses how the digital transformation journey is progressing
07 March, 2016
Chris Newton-Smith is the chief marketing officer of Redknee. Here he tells George Malim how, as communications service providers (CSPs) transform to become digital service providers (DSPs), they are entering new markets, bundling propositions with new partners and putting significant stresses on BSS in doing so. Newton-Smith warns that a slick front end is only part of the answer; CSPs must do the hard work of connecting it with their BSS infrastructure if they want the flexibility and time to market required to compete in the digital services market.
29 February, 2016
Ericsson and STC, Saudi Arabia, have signed an extensive operations support system/business support system (OSS/BSS). As a result of the agreement, STC expects to deliver an improved customer experience to its mobile subscribers. (more…)
26 February, 2016
Big data holds considerable promise but utilisation of the insights it can reveal has been held back by several factors. (more…)
22 February, 2016
What do a Grammy award-winning musician’s newest music video and a home security system have in common? When one explodes in popularity, the other might suffer outages, delays and technical faults, writes Chris Purdy (more…)
08 February, 2016
Data analytics and big data remains big business, of that there’s little doubt, writes Kevin Stanfield who warns that communications service providers (CSPs) should avoid being drawn into a data analytics arms race. Big data analytics in telecoms has a market value in the billions of dollars and continues to grow at a healthy rate. […]
05 February, 2016
As communications service providers (CSPs) grapple with monetising user and network data, there’s a danger of being overwhelmed by the barriers and losing out on the tremendous opportunity that is shaping up on the horizon
02 February, 2016
I love my phone, I look at it 70-80 times a day, according to a survey I recently read, writes Alan Coleman. But when it comes to my network? The best emotion I can muster is indifference.
25 January, 2016
Money has always been thought of as the source for all evil, but without it not much good happens either. For CSPs the perennial battle to maintain revenues means they have to keep coming up with new ways of generating it, and that is not always easy or without evil. (more…)
