Expert opinions

There are likely to be many millions of Narrow Band IoT (NB-IoT) devices, with numbers expected to soon exceed those of personal mobile devices, so NB-IoT service opportunities are expected

Establishing a solid telecoms network that can cope with the capacity and coverage required to power the Internet of Things (IoT) is a serious challenge telecoms companies need to address

User lifecycle management enables robust digital identity to put every individual user at the centre an increasingly digital communications service provider experience, Gemini Waghmare, the chief executive of UXP Systems

There are no dumb pipes any more, neither in telecoms or the industries its infrastructures were likened to. In fact, there is an argument to be made that the thought

The new service operations landscape encapsulates a series of technological and organisational changes to which communications service providers (CSPs) are transitioning. Analytics will play a vital role in enabling automation

Big data analysis is easy to talk about but hard to bring to life with measurable impact, Vic Bozzo tells VanillaPlus.

Following news that internet service provider Yahoo!’s 2014 data breach was far more serious than previously thought, with more than 500 million records stolen, there has been a rush to condemn

Customer contact specialist Sabio recently secured a multi-million pound investment from UK-based growth investor, Lyceum Capital. The company now plans to grow through acquisitions for which it has raised £30

VoLTE has already proven to be a success, at least in terms of market penetration, writes Robert Eriksson. An ever-growing number of communications service provider (CSPs) have deployed VoLTE as

“We saw a gap in the telecoms market in 2011.” Tanya Cheng of Huawei is talking exclusively to VanillaPlus in Shenzhen, China at the Huawei Analyst Summit 2016 (HAS2016).