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Why the telecoms industry must get a grip on the Internet of Things 31 March, 2017

Why the telecoms industry must get a grip on the Internet of Things

Establishing a solid telecoms network that can cope with the capacity and coverage required to power the Internet of Things (IoT) is a serious challenge telecoms companies need to address within the next 12 months if they are to keep pace with the rapid evolution of digital technologies, writes Richard Stevenson (more…)

Ready, aim, fire – CSPs must put individual users at the centre of the digital value chain 03 March, 2017

Ready, aim, fire – CSPs must put individual users at the centre of the digital value chain

User lifecycle management enables robust digital identity to put every individual user at the centre an increasingly digital communications service provider experience, Gemini Waghmare, the chief executive of UXP Systems tells George Malim (more…)

Was the big bang big data plan simply too much information for CSPs to take? 04 November, 2016

Was the big bang big data plan simply too much information for CSPs to take?

There are no dumb pipes any more, neither in telecoms or the industries its infrastructures were likened to. In fact, there is an argument to be made that the thought processes of the communications service provider (CSP) are now muddled by too many information options, while there is massive pressure for them to start going […]

Automation and machine intelligence hold the keys to a customer-aware operations function 24 October, 2016

Automation and machine intelligence hold the keys to a customer-aware operations function

The new service operations landscape encapsulates a series of technological and organisational changes to which communications service providers (CSPs) are transitioning. Analytics will play a vital role in enabling automation and machine intelligence for this new world, says Chris Menier, the vice president of products and marketing at Guavus. (more…)

Big data initiatives must provide quantifiable business value 21 October, 2016

Big data initiatives must provide quantifiable business value

Big data analysis is easy to talk about but hard to bring to life with measurable impact, Vic Bozzo tells VanillaPlus.
(more…)

Yahoo! fails to explain delayed news of 500m data hack, as questions mount on Verizon sale 24 September, 2016

Yahoo! fails to explain delayed news of 500m data hack, as questions mount on Verizon sale

Following news that internet service provider Yahoo!’s 2014 data breach was far more serious than previously thought, with more than 500 million records stolen, there has been a rush to condemn the company. But a longer term question over its sale to Verizon may be the most pressing issue for Yahoo execs, writes Jeremy Cowan. The […]

What will Sabio spend its €35m warchest on? CEO Roberts talks to VanillaPlus 16 August, 2016

What will Sabio spend its €35m warchest on? CEO Roberts talks to VanillaPlus

Customer contact specialist Sabio recently secured a multi-million pound investment from UK-based growth investor, Lyceum Capital. The company now plans to grow through acquisitions for which it has raised £30 million ($39.40 million or €34.9 million) of available funding.
(more…)

Why solving device interoperability is critical to the success of VoLTE 15 July, 2016

Why solving device interoperability is critical to the success of VoLTE

VoLTE has already proven to be a success, at least in terms of market penetration, writes Robert Eriksson. An ever-growing number of communications service provider (CSPs) have deployed VoLTE as a voice service overlay for their LTE networks, offering enhanced service quality. (more…)

Operators now ‘more aggressive’ in offering new services to enterprises 18 April, 2016

Operators now ‘more aggressive’ in offering new services to enterprises

“We saw a gap in the telecoms market in 2011.” Tanya Cheng of Huawei is talking exclusively to VanillaPlus in Shenzhen, China at the Huawei Analyst Summit 2016 (HAS2016).  (more…)

Aria Networks wins Apple, Facebook support for AI approach to optimisation, partners with TierOne OSS 09 April, 2016

Aria Networks wins Apple, Facebook support for AI approach to optimisation, partners with TierOne OSS

Aria Networks has integrated dynamic network discovery into its Artificial Intelligence-driven network optimisation, and is now partnering with TierOne OSS Technology. And as we report exclusively here, Aria has also confirmed it is working with Apple and Facebook. (more…)

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