AI is vital for CSPs in the evolving telecoms sector

The telecoms sector is in the midst of its biggest era of disruption since the introduction of the mobile phone in the mid to late 1980s, writes Dan Faulkner, the

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Make sense of your marketing signals with artificial intelligence

It doesn’t feel like too long since IT and telecoms were very separate entities, writes Carl-Erik Kjaersgaard, the chief executive and co-founder of artificial intelligence and media analytics company, Blackwood

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Webinar Review: Data Strategies for 5G – A Closer Look at BSS Digital Transformation

Digital transformation has become one of those industry-swamping buzz phrases that emerges to dominate discussion and innovation in telecoms. However, the good news is that we’re moving beyond the marketing

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Is 2018 the year of the chatbot?

Chatbots are on the rise, writes Alice Blair, the marketing manager of Engage Hub. According to an Oracle survey, around 80% of businesses will be using chatbots by 2020. That’s

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Digital transformation can reinvigorate telecoms but will it pay dividends?

Communications service providers (CSPs) are moving from talking about digital transformation to engaging in real projects. However, these aren’t cheap and investor demands for uninterrupted dividends could cause momentum to

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How can the telecoms industry successfully adopt digital twins?

In space exploration, NASA needed a way to monitor and control each of its spacecraft, space stations and satellites that were sent from Earth, writes Ganesan Arulanandham, a consulting partner

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We’ve got to hurry up, says HGC Global Communications chief digital officer

Jacqueline Teo is the chief digital officer of HGC Global Communications, the Hong Kong-based operator that provides domestic connectivity in Hong Kong as well as international capacity. Teo is driving

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Will digital transformation be operators’ next big miss?

At this year’s Digital Transformation World, the re-named TM Forum Live! event held in Nice, France, this week, much of the conversation has been about just how far operators’ digital

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Build, buy or hire a UC platform: what’s best for who, when and how

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

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Want more viewers? Go to the mobile operators

Amazon learned a valuable lesson in how to get more viewers on board. Go to the mobile operators, writes Roman Taranov, the chief executive of RGK Mobile.

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