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Amdocs has announced a new collaboration with Amazon Web Services to enable Globe Telecom, one of the Philippine’s largest telecommunications providers, to deliver cloud-based intelligent customer engagement. Under the multi-year

Today, rapid technology advancement, coupled with regulatory compliance and growing competitors are disrupting organisations’ operations models. The telecoms industry is no exception, with a wave of market disruption that is

Operators face a series of challenges as they grapple to determine their role in the digital value chain and struggle with the continued need to invest in infrastructure in order

Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile

If you happened to be one of Spotify’s investors, you’ll likely be smiling following the company’s US$27 billion debut on the US stock market. Long seen as the driving force

With mergers and acquisitions (M&A) activity in the telecoms, media and technology (TMT) market at an all-time high, according to research from Thomson Reuters, Mo Aneese, who works in the

We’re at a pivotal point in the European telecom industry, with many European PTTs planning to switch off ISDN and PSTN lines by the middle of the next decade, writes

It feels like only yesterday that the power of 4G was unleashed on the world, offering speeds of up to 100 megabits per second and surpassing the performance of many

Everything used to be so straightforward. Customers couldn’t get enough mobile service – first voice, then data – and 3GPP brought vendors and operators together on a single path to

The first pre-standard launches of 5G are due toward the end of 2018, writes Scott Sumner, the vice president of strategy at end-to-end network and application performance experts Accedian. However,