A lesson in VNF standardisation

Virtual network functions (VNFs) are based on the principle of running a network function using software that is decoupled from the underlying hardware, and is a key component of network

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Next generation networks are not all about software and bots – Part 1

Now is not an easy time to be a communications service provider (CSP). On one side there’s pressure to expand infrastructure to deal with growing customer demands for data and

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CSPs still missing out on billing communications blackspot finds BriteBill survey

Although only 40% of communications service provider (CSP) customers look at their bills regularly this still presents millions of customers for most providers and this channel of communication is not

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How cloud is evolving to handle the demands of AI

Just as cloud is becoming more widespread, and organisations are wrestling with the new challenge of managing multiple cloud providers, a few experts are predicting cloud’s demise. In my view,

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Telecoms is the easy target for fraudsters

Industries such as retail, payments and financial services have been the obvious targets for cybercriminals for many years, writes Jason Lane-Sellers, the president of the Communications and Fraud Control Association

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Are you taking the necessary steps to prepare yourself and your network today?

It’s no surprise that a robust, resilient, and reliable network is one of the most important drivers for business success. Organisations are having to continuously improve their network infrastructure to

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On the edge of innovation – how MEC is creating opportunities

Mobile operators across the globe have invested billions in their LTE networks, only to see them overrun by internet brands which have been eating into their service revenues. However, the

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The CSP dilemma in the IoT revolution

The likes of 5G, artificial intelligence (AI) and in particular – the Internet of Things (IoT), are predicted to change the way we work and live as we move forward

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Long term investment vs initial low-capex – it’s a tier-2 operators war

As consumers’ appetites for new, capacity-consuming personal and business applications grow, 24/7 broadband connectivity is crucial for maintaining and creating revenue-generating opportunities for operators and OTT providers alike, writes Janez

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Emotional connections are the building blocks of customer loyalty

Brand loyalty is achieved through emotion and trust, says Frederic Durand, the chief executive and founder of Diabolocom.

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